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Senior Product Manager, Core Application

Senior Product Manager, User Growth

Web Engineers

QA Engineer

Data Analyst

Principal Architect

Senior Product Manager, Social Technology Group

Software Enginer - Java Widget

User Experience Designer

Senior Product Manager, Core Application

Senior Product Manager, Core Application

Plaxo – the best way to keep in touch with the people you care about – is seeking a Senior Product Manager to drive user engagement and satisfaction through its core address book application. We started as a different kind of address book, one that helps you stay connected with your network. Since then, we've introduced smart, socially aware features that help over 20 million users stay connected. Recently, we've joined the Comcast Interactive Media team and will be the center of a unified Social Media experience across the web, TV and more.

The Product Manager will create and manage Plaxo's features that make our address book smart, socially aware, connected and pervasive. The Product Manager will be champion for their area, creating and maintaining a roadmap of programs and projects, working with partners, developing detailed requirements, and implementing them with the full Plaxo team.

The Product Manager, will:

Drive Plaxo's engagement features, acting as general manager of their area
Translate business objectives (engaged users, specific engagement metrics, net promoter score) into a prioritized roadmap of user engagement programs and projects including:
- Guiding users to better engage with Plaxo
- Promoting tools to build address books
- Enhancing profiles to help users keep their contact info up to date
- Providing key applications to enable users to access their address books when and where they want to
- Giving users useful social context to help them keep in touch
- Offering relevant and appealing premium services that enhance the user experience
Analyze social properties to benchmark best-of-breed engagement features
Document requirements and collaborate with User Experience, Development and partners to balance user impacts and technical feasibility with engagement metrics
Work flexibly with other stakeholders and partners to identify issues and create innovative solutions that meet objectives and maintain aggressive schedules
Operate effectively in a dynamic, Agile development environment
Assist with business development efforts to identify potential partners and develop mutually beneficial relationships and products
Interact with the Executive team on strategic direction, roadmap and progress

The ideal candidate has:

3-5 years product management experience
2-3 years of experience driving user engagement, preferably in the address book or contact management space
A track record of driving results
Familiarity with and interest in address book and contact management applications, social networking properties and mobile applications
Quantitative abilities to analyze opportunities, optimize feature design and monitor and analyze business results
Experience working in a small to medium-sized Internet company
Experience working in a dynamic Agile development environment
Excellent teamwork and communication skills
Excellent judgment in making tradeoffs and finding simple solutions to complex problems
A can-do, roll-up-the sleeves attitude
A Bachelor's degree (MBA preferred)

Senior Product Manager, User Growth

Senior Product Manager, User Growth

Plaxo – the best way to keep in touch with the people you care about – is seeking a Senior Product Manager to drive user engagement and satisfaction through its core address book application. We started as a different kind of address book, one that helps you stay connected with your network. Since then, we've introduced smart, socially aware features that help over 20 million users stay connected. Recently, we've joined the Comcast Interactive Media team and will be the center of a unified Social Media experience across the web, TV and more.

The Product Manager will create and manage Plaxo's features that grow its base of new engaged users. The Product Manager will be champion for their area, creating and maintaining a roadmap of programs and projects, working with partners, developing detailed requirements, and implementing them with the full Plaxo team.

The Product Manager, will:

Drive Plaxo's user growth features, acting as general manager of their area
Translate business objectives (engaged users, specific engagement metrics, net promoter score) into a prioritized roadmap of user engagement programs and projects including:
- Clearly communicating Plaxo's value proposition on its home page, in videos and ‘tours'
- Facilitating quick and easy signup and onboarding
- Creating new applications that expand user acquisition sources
- Integrating OpenID, OAuth, Portable Contacts, Facebook Connect and other technologies to ease account and address book creation
Analyze social properties to benchmark best-of-breed engagement features
Document requirements and collaborate with User Experience, Development and partners to balance user impacts and technical feasibility with engagement metrics
Work flexibly with other stakeholders and partners to identify issues and create innovative solutions that meet objectives and maintain aggressive schedules
Operate effectively in a dynamic, Agile development environment
Assist with business development efforts to identify potential partners and develop mutually beneficial relationships and products
Interact with the Executive team on strategic direction, roadmap and progress

The ideal candidate has:

3-5 years product management experience
2-3 years of experience driving user growth, preferably in the address book or contact management space
A track record of driving results
Familiarity with and interest in address book and contact management applications, social networking properties and mobile applications
Quantitative abilities to analyze opportunities, optimize feature design and monitor and analyze business results
Experience working in a small to medium-sized Internet company
Experience working in a dynamic Agile development environment
Excellent teamwork and communication skills
Excellent judgment in making tradeoffs and finding simple solutions to complex problems
A can-do, roll-up-the sleeves attitude
A Bachelor's degree (MBA preferred)

Web Engineers

Primary Responsibilities:

Design and build highly scalable software used by millions of users
Code primarily in PHP
Be passionate for well-designed, highly maintain-able code
Thrive in a very agile development process with weekly releases
Participate in design and code reviews
Interface with other team members to incorporate their innovations and vice versa
Get things done in a right way
Identify and communicate best practices

Skills/Qualifications:

Minimum of 2+ years of Internet product development experience
Extensive experience programming in PHP, JavaScript, HTML, AJAX, CSS
Experience with HTTP, SQL, TCP/IP
Solid Object-Oriented Programming experience
Strong desire to ship a high quality product on time
Excellent communication skills
Possesses strong computer architecture and computer science fundamentals.
Independent, organized, and able to work on multiple fast-paced projects at the same time
Experience with REST, JSON, and API/Web-Services is a plus
Details-driven in User Interface
Bachelors or Masters in Computer Science required

QA Engineer

Job Responsibilities:

Close collaboration with development and product management teams to define, develop, and execute, test plans, test cases, and create test data.
Identify and communicate strategy for testing methodologies. Review and report on test progress, status, risks, issues and coverage, and meet test completion and delivery milestones that you help define.
Create and maintain documentation for testing activities, this includes writing test plans and high level test cases to ensure adequate test coverage, as well as modifying test cases in accordance with changing requirements and designs.
Hands-on functional, integration, regression, data validation, cross-platform and end-to-end testing. This includes manual testing of web applications for compatibility in multiple web browsers for css/html/server side code problems, usability issues, and performance issues.
Be able to identify, report, prioritize, reproduce and validate issues. Work closely with developers to resolve issues.
Build relationships between development and production teams through communication, cooperation, and teamwork. Work with core teams during all phases of the product life cycle.
Contribute to setting and evaluating milestone criteria such that product is released on schedule with high quality.
Evaluate completeness and effectiveness of developer's unit tests

Skills/Qualifications:

2+ Experience in Web server technology.
Strong interest and enthusiasm for testing web applications.
3+ years of experience in QA, both black and gray box testing techniques.
Good understanding of Web Infrastructures, HTML and PHP. Familiarity with relational databases (MSSQL,mysql). Skills in vi, ssh, SQL.
Experience in client server based testing.
Cross platform experience is preferred (Windows, Macintosh).
Need to be self-directed, detailed oriented, hands on, and enjoy problem solving/troubleshooting.
Strong knowledge of QA methodology, processes, and tools.
Ability to handle multiple projects, work in a fast paced, agile, team environment with ambiguous specifications and minimal supervision.
Outstanding organizational, interpersonal and communication skills.
Ability to produce well-written test documentation.
Experience in short release cycles, the full software lifecycle, and have worked on a product that was actually released for public consumption.
Bachelor's degree, preferably in Computer Science or equivalent.
Nice to have design and coding skills in Java or a scripting language such as Python or Perl.

Data Analyst

The Data Analyst will be responsible for tracking, reporting, and analyzing web site and application data to advance our understanding of the behavior of visitors and customers on Plaxo’s web sites and how to optimize site design, flows, and content. This position will work with internal departments to define, develop, and deliver site reporting and analysis that informs strategic and tactical decision-making related to Plaxo’s site, products, marketing, and overall business efforts.

Responsibilities:

Work with Plaxo Product, Engineering, and Business groups to define and develop reporting and analysis based on key performance indicators and metrics in order to optimize product offerings, marketing campaigns, site content and functionality
Proactively identify opportunities and make recommendations to improve web site effectiveness by drilling into click stream and application data
Maintain dashboards and general reporting activities.
Develop best practice approaches for analyzing user behavior on the web site(s), for configuring web analytics technology, and for interpreting data
Participate in web site projects as a measurement and analytics expert, identifying reporting requirements, monitoring the reporting implementation, and evaluating post-launch metrics
Contribute to the product definition and requirements to ensure analytics requirements are understood, documented, and built into Plaxo’s products and features
Conduct ad-hoc data analysis

Skills/Qualifications:

BA or BS with strong analytical skills
Must have experience as a Data Analyst or equivalent
Basic-level SQL skills required
1-3 years experience with Web Analytics tools preferred (Google Analytics, Omniture, etc.)
Ruby on Rails experience preferred
Experience with multivariate or AB (split) testing
Strong communication skills, both verbal and written

Principal Architect

Primary Responsibilities:

Key member of the technical team
Provide technical leadership and motivation to teams of Developers
Function as the key technical participant in designing and spec'ing out features and products (working with Product Managers, User Experience designers, and Executives)
Lead infrastructure, scalability, maintainability, and security related projects
Design and develop systems and frameworks to allow rapid development of robust software
Design and build extremely scalable and reliable consumer internet products and services
Responsible for the overall technical design and architecture of all parts of the system
Spend significant time creating, reviewing, implementing, testing, and improving designs

5+ years of leadership and management experience
7+ years development experience
Excellent leadership skills including ability to influence people across the organization
Extremely experienced in consumer product development
Excellent web analytical skills, able to analyze statistics and logs
Excellent knowledge of networking and TCP/IP in particular
Excellent complex system debugging skills
Extensive large, complex, scalable system design and architecture experience
Very organized (can manage multiple simultaneous projects, can project manage large complex projects)
Able to work very quickly with a knack for getting things done
Able to work in a fast paced environment, with rapidly changing requirements, on products that ship to millions of users
Excellent verbal and written communication skills
Self-directed, analytical, accountable, and organized
Minimum of 5+ years of internet product development experience, 5+ years of database / backend experience
Expert in PHP, C++, and Java programming on Linux/Unix
Deep proficiency and experience in web-based application development, server-side programming, and SQL, MySQL and other database technologies.
Proficiency in caching systems and related architectures (memcached, akamai, etc)
Demonstrated ability to architect and build scalable, high performing and reliable systems
Strong computer architecture and computer science fundamentals
MS or PhD in Computer Science, or equivalent

Senior Product Manager, Social Technology Group

Want to help change the future of TV and communications? We're looking for a bright, passionate product manager to help us develop next generation TV and unified communications applications that will be used by millions of consumers. This role offers the best of both worlds: the agility of a small company (Plaxo) and the deep resources and broad market reach of a large company (Comcast).

Responsibilities:

Champion products from conception to launch
Produce detailed product requirements and user flows
Present product proposals and influence others on product direction
Balance user experience, technical feasibility, and schedule requirements
Deliver and evolve products through aggressive, iterative releases
Define, track, and improve key product metrics
Assist executive team on strategic direction and prioritization

Requirements:

4+ years product management experience in the consumer web space
Advanced usage of social networking products
Diplomatic and persuasive style of communication
Proven track record of leadership, teamwork, and quantifiable results
Experience working in a dynamic, agile development environment
BS/BA degree in a technical field

Software Enginer - Java Widget

Primary Responsibilities:

Design and build highly scalable software used by millions of users
Develop Java UI software using a custom Java UI framework
Be passionate for well-designed, highly maintain-able code
Thrive in a very agile development process with weekly releases
Participate in design and code reviews
Interface with other team members to incorporate their innovations and vice versa
Get things done in a right way
Identify and communicate best practices

Skills/Qualifications:

Minimum of 2+ years of Internet product development experience
Experience building user-interfaces with Java
Solid Object-Oriented Programming experience
Strong desire to ship a high quality product on time
Excellent communication skills
Possesses strong computer architecture and computer science fundamentals.
Independent, organized, and able to work on multiple fast-paced projects at the same time
Experience with REST, JSON, and API/Web-Services is a plus
Experience with Java build and project management tools such as Apache Ant and Maven
Details-driven in User Interface
Bachelors or Masters in Computer Science required

User Experience Designer

Plaxo User Experience is hiring
We are a small independent company (under 60 folks) that started as a different kind of address book, one that helps you stay connected with your network. Since then, we've introduced features that help over 20 million users see what the people they know are creating and sharing online – their blogs, the photos they're uploading, restaurant reviews, and much more. Recently, we've joined the Comcast Interactive Media team and will be the center of a unified Social Media experience across the web, TV and more.

We are building a user experience team here at Plaxo and are looking for designers who love to solve problems.

Do you bore your friends by always talking about the user experience of everyday objects?

Do you love collaborating with designers, product managers and developers to solve problems?

Are you crazy smart but also super nice?

Then we want to chat.

We are looking for designers that are comfortable with both interaction and visual design. You should understand the impact of your work on the site system as well as craft a visual design that makes the experience easy to use and understand.

A portfolio link and resume can be sent to: uxjobs@plaxo.com

Skills/Qualifications:

Minimum of 8 years experience or show us a portfolio that convinces us otherwise
Excellent written and verbal communication skills
Excellent teamwork skills
Have a proactive attitude and propose changes and features outside of formal assigned projects
Proven ability to influence cross-functional teams without formal authority
Creates, evaluates and modifies user experience specifications to final visual design
See the big picture but also understand the importance of exquisite detail
Uses a customer centered design process to influence design decisions